LRT disruptions raising doubts
FAILURE to keep train schedules predictable is
not going to endear the light rail transit (LRT) system to passengers. This is
an unacceptable possibility for what is, in effect, the backbone of the much
touted integrated public transportation system meant to solve the Greater Kuala
Lumpur traffic congestion. For as long as passengers have no confidence that
the system is reliable and works like clockwork, they will refuse to use the
service, especially at peak hours. Unfortunately, the system has done exactly
this; letting passengers down when it is most needed, leaving many stranded.
Urgent
need to restore public confidence in LRT service, says minister
There is an urgent need to restore public
confidence in the LRT service as the KPI target for morning ridership is more
than 500,000 people, says Datuk Seri Liow Tiong Lai. The Transport Minister said the recent rail service breakdown – twice in a week
– did not augur well on the country’s public transportation system.
“The people’s have high hopes and expectations of the country’s LRT services.
“The breakdown should not have occurred and we hope Prasarana Malaysia Berhad
can give a good explanation. “When you have this kind of hiccup, you must quickly explain, upgrade and take
steps to regain public confidence to continue using public transport,” he said.
References:New Straits Times The Straits Times
There's
numerous complains at LRT official twitter account @AskRapidKL showing that
passengers were disappointed and frustrated with LRT service.
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LRT disruptions raising doubts
FAILURE to keep train schedules predictable is
not going to endear the light rail transit (LRT) system to passengers. This is
an unacceptable possibility for what is, in effect, the backbone of the much
touted integrated public transportation system meant to solve the Greater Kuala
Lumpur traffic congestion. For as long as passengers have no confidence that
the system is reliable and works like clockwork, they will refuse to use the
service, especially at peak hours. Unfortunately, the system has done exactly
this; letting passengers down when it is most needed, leaving many stranded.
Urgent need to restore public confidence in LRT service, says minister
There is an urgent need to restore public
confidence in the LRT service as the KPI target for morning ridership is more
than 500,000 people, says Datuk Seri Liow Tiong Lai. The Transport Minister said the recent rail service breakdown – twice in a week
– did not augur well on the country’s public transportation system.
“The people’s have high hopes and expectations of the country’s LRT services.
“The breakdown should not have occurred and we hope Prasarana Malaysia Berhad
can give a good explanation. “When you have this kind of hiccup, you must quickly explain, upgrade and take
steps to regain public confidence to continue using public transport,” he said.
References:New Straits Times The Straits Times
There's numerous complains at LRT official twitter account @AskRapidKL showing that passengers were disappointed and frustrated with LRT service.
If
your organization were facing this kind of situation, what would you do?
How would it affect your customer satisfaction and loyalty?
We believe that main purpose of an organization is to provide quality product
and service to customers, and uninterrupted supply of power is vital to
ensure operation sustainability.
Without stable power supply, your business is at risk of losing production and
halting operations.We’re here to assist you by providing a more in-depth knowledge regarding
UPS (Uninterruptible Power Supply), Power Sag Protection and Power
Stabilizer
For Mission Critical
Electronic Equipment:
Operations and
Maintenance Masterclass
Date: 4,5 and 6 October 2016
Venue: Seri Pacific
Hotel, Kuala Lumpur
So you can protect your business from power interruption and power quality issues.
So you can protect your business from power interruption and power quality issues.
Email : info@covis-group.com
Contact : 03-56217780
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