PROMO FOR NOV 2018- JAN 2019
ADMIN PROGRAM FOR DEC 2018
SECRETARIAL & ADMINISTRATIVE SKILLS *HIGHLY POTENTIAL
3 & 4 DECEMBER 2018 @ KUALA LUMPUR
3 & 4 DECEMBER 2018 @ KUALA LUMPUR
This programm aims to provide participants with
detailed information on how to prepare for and handle their duties successfully
and a tool kit of skills and techniques for managing the demands of their role,
including time management. It also aims to build confidence of participants and
encourage a practical approach to their job.
SMARTEST WAYS OF
ORGANISING OFFICE RECORDS & FILES
3& 4 DECEMBER 2018 @ KUALA
LUMPUR
Records
management is an efficient and effective ways of controlling and managing the
records and files of an organization through their life span right from the
creation to disposal. It will ensure an organizations’ records are well
organized, accurately, reliable and are able to retrieve them fast and
efficiently. In business world today, very often we hear business is as good as
its records. All correspondences with clients, financial records, marketing and
clients particulars are all well kept in files. With inefficient record
management practices, an agency can lose time,money and information. Therefore,
it is appropriate and apt for the staff who are handling company’s records to
have some knowledge and skills on records management by attending this
program.
BASIC CUSTOMER SERVICE
SKILLS- LITTLE THINGS MAKE A BIG DIFFERENCE
*HIGHLY POTENTIAL
3 & 4 DECEMBER 2018 @ USJ
Customers’ expectations differ and grow with time. Every business
organisation needs good customer service to thrive in this challenging time.
Customer service is no longer an option for non-service staff but is now a
necessity for every level of employees in a company. A customer service cultured
workforce is a must have ability these days in order to stay competitive.
Customer service focused culture should be practiced across all levels in a
business in order to keep bringing customers back. All levels of employees must
have basic good customer service skills in order to bring the company to the
next level of success.Internal and external customers form the bulk of
customers. Customer service should be extended to internal customers for the
support given to the field staff. At the same time, they should also equip
themselves with good customer service skills for maximum contribution to their
company’s goals. Only good customer service will bring customers back.
Poor communication and attitude in customer service can break an
organisation.Word of mouth can lead to bad reputation of a company. It is
imperative all level of employees with at least the basic good customer
service skills in order to maintain a good reputation and stay preferred.
PENGURUSAN
PEJABAT, REKOD & FAIL
3 & 4
DECEMBER 2018 @ KUALA LUMPUR
Dalam keadaan persaingan dan cabaran pasaran yang semakin
kompetitif, adalah penting untuk membina pendekatan inovatif dan proaktif dalam
meningkatkan perkhidmatan organisasi yang bertaraf dunia . Atas tujuan
berkenaan, sudah tiba masanya kita menilai dan melaksanakan kemajuan pada
sistem fail , rekod dan pengurusan pejabat yang efektif.
For any courses you are interested to join, feel free to request from
me the full brochure.
me the full brochure.
SEGMENTS AVAILABLE
ADMINISTRATION . HUMAN RESOURCES . FINANCE . MANAGEMENT . LOGISTICS . TECHNICAL
ADMINISTRATION . HUMAN RESOURCES . FINANCE . MANAGEMENT . LOGISTICS . TECHNICAL
COMFORI SDN BHD – HQ
E-02-03, East Wing, Subang Square Business Centre Jalan SS15/4G, 47500 Subang Jaya, Selangor Malaysia
Tel : 03-56213630 Fax : 03-56388248
Email : info@comfori.com
Website : www.comfori.com
REGISTER NOW!
GROUP DISCOUNT FOR 3 PAX AND ABOVE
Contact me for full brochure : SYAMIMI HASHIM
Mobile : 013-456 8133 Email : syamimi.hashim@comfori.com
WE ARE ALSO EXPERT IN IN-HOUSE TRAINING. ASK FOR QUOTATION TODAY!
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