This module is designed to provide information and

guides on training topics. It can increase the job-related

knowledge and skills of participants. This module will be

presented by a trainer who had gained experiences in

his career serving major industries for years. Through

sharing of knowledge and information between trainer

and participants, it will help to improve participants’

knowledge and capabilities. It also can enhance

participants’ confidence and helps perform particular

jobs efficiently. Interactions in classroom will provide

participants with equal opportunities to share and learn

new strategies and skills to do resolve specific issues

embedded in participants’ daily jobs. Participants get to

familiarize themselves with important terms, phrases

and tricky parts of topics. As this module is designed for

non-legal background participants, the content of

training module is easy to understand and absorb by

participants. Participants may learn quickly. Crucial

principles of contracts and to the extent of the

applicability of contract clauses, will be taught by

trainer through lectures and class discussions. Actual

cases that are used for group discussion can promote

critical thinking amongst participants. Participants will

align understanding on various types of contracts with

multiple strategies and approaches. Knowledge on real

issues can be used as part of risk management tools. It

is expected that this module will help participants’

understanding and awareness on the importance of this

subject matter and thus, participants would apply it in

order to boost up opportunities, integrity and

professionalism.

TITTLE :

EFFECTIVE ADMINISTRATIVE & MULTITASKING ASSISTANT AT WORKPLACE

DATE : 2 & 3 MARCH 2020

VENUE : KUALA LUMPUR

COURSE OVERVIEW

Today’s office administration is very challenging with the changes in economy, working style and nature of work. Office administrator, departmental, operation and production clerk must understand their role is not only to make things happen but must also emphasis on the cost in making thing happen, beside, understand the characteristic of the people he or she dealing with in order to give the best of their service and meeting the Organisation Objectives. In achieving the task objectives,

office administrator also need to know how to do multitasking by task prioritization, practice good communication and managing interpersonal skills. To achieve targeted results, administrator & clerk must know how to managing their work and self. The course will help to develop vital habits and key

administrative skills to increase productivity and efficiency. Multitasking has become the mantra of the new millennium . . . a term often accompanied by the cry, “We’ve got to do more with less.” If so, one thing is for sure . . . yesterday’s tactics won’t get the job done. This timely workshop addresses this reality head-on. During the workshop you will learn practical skills for managing multiple tasks and conflicting priorities. You will also learn tactics for coordinating multiple projects and juggling

competing demands on your time and attention from multiple bosses. Specific challenges pertaining to the participants’ work environment will be discussed and a solution-convergence

process will be used to identify practical suggestions for handling each situation.

COURSE OBJECTIVE

Participants will learn to be :