HUMAN RESOURCE
MANAGING SMART HUMAN RESOURCE DEVELOPMENT &
TRAINING FUNCTIONS EFFECTIVELY,
DATE : 15 & 16 OCT 2018
VENUE : KUALA LUMPUR
COURSE OUTLINES:
MODULE 1: Overview
MODULE 2: Training Needs Analysis
MODULE 1: Overview
MODULE 2: Training Needs Analysis
MODULE 3: Method of Identifying Training Needs
MODULE 4: Understand the Human Resource Development Fund
MODULE 5: Managing Your Training Environment
MODULE 6: Course Evaluation Method
MODULE 7: Induction Programme and On-The-Job Training (OJT)
MODULE 6: Course Evaluation Method
MODULE 7: Induction Programme and On-The-Job Training (OJT)
MODULE 8 : Structuring Training Techniques
MODULE 9 : Knowledge Management
ADMIN
PROFESSIONAL DEVELOPMENT FOR EXECUTIVE SECRETARIES &
ADMINISTRATIVE ASSISTANTS
DATE : 15 & 16 OCT 2018
VENUE : KUALA LUMPUR
COURSE OUTLINES:
MODULE 1: Office Organisation
MODULE 2: Roles And Responsibilities Of A Secretary And Personal Assistance
MODULE 1: Office Organisation
MODULE 2: Roles And Responsibilities Of A Secretary And Personal Assistance
MODULE 3: Leadership & Delegation
MODULE 4: Improving and Maintain A Successful Relationship With Your Boss
MODULE 4: Improving and Maintain A Successful Relationship With Your Boss
MODULE 5: Enhancing Communication Effectiveness
MODULE 6: Creative Thinking and Problem Solving
MODULE 7 : Mind Mapping – Boost Up Your Memory
MODULE 8 : Secretary and Personal Assistance Value
SOFT SKILLS
MINUTES WRITING FOR ORGANISATION
DATE : 24 & 25 OCT 2018
VENUE : KUALA LUMPUR
COURSE OUTLINES:
MODULE 1: Supervisor - Ice-breaking Session
MODULE 2: Introduction To Meetings And Minutes
MODULE 1: Supervisor - Ice-breaking Session
MODULE 2: Introduction To Meetings And Minutes
MODULE 3: Qualities Of A Good Minutes-taker
MODULE 4: Preparing The Meeting – Notice And Agenda
MODULE 5: Activities At Meetings
MODULE 6: Types Of Minutes
MODULE 7: The Language Of Minutes
MODULE 6: Types Of Minutes
MODULE 7: The Language Of Minutes
MODULE 8: Listening And Communication Skills
MODULE 9: 10 Tips To Good Minutes Writing
SALES MARKETING
CUSTOMER RELATIONSHIP MANAGEMENT
DATE : 22 & 23 OCT 2018
VENUE : KUALA LUMPUR
COURSE OUTLINES:
MODULE 1: Starting With the “Right” Mindset
MODULE 2: Understanding customers’ needs
MODULE 3: Effective Handling of Customer Complaints
MODULE 1: Starting With the “Right” Mindset
MODULE 2: Understanding customers’ needs
MODULE 3: Effective Handling of Customer Complaints
MODULE 4: Managing “Tough” Customers
MODULE 5: Marketing Research
MODULE 5: Marketing Research
For any courses you are interested to join, feel free to request from
me the full brochure.
me the full brochure.
COMFORI SDN BHD – HQ
E-02-03, East Wing, Subang Square Business Centre Jalan SS15/4G, 47500 Subang Jaya, Selangor Malaysia
Tel : 03-56213630 Fax : 03-56388248
Email : info@comfori.com
Website : www.comfori.com
REGISTER NOW!
GROUP DISCOUNT FOR 3 PAX AND ABOVE
Contact me for full brochure : SYAMIMI HASHIM
Mobile : 013-456 8133 Email : syamimi.hashim@comfori.com
WE ARE ALSO EXPERT IN IN-HOUSE TRAINING. ASK FOR QUOTATION TODAY!
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