Essential Skills For Personal Assistants & Secretaries - Comfori Workshop





 Date : 23rd February 2016   By : Aishah Musa 

COURSE OVERVIEW

In this ever evolving economic environment, all of us need to make strategic revolution to excel in our duties and responsibilities to remain relevant and excel to keep pace with the society demands and live up to our superior expectations.
The dynamics of the global business world is changing so fast that we will be left behind if we do not evolve and chart a new direction of competing in the global market.

LEARNING OUTCOMES

Ø  Become a multi-tasking employee
Ø  Effectively manage your time
Ø  Communicate diplomatically and effectively
Ø  Make strategic changes to continuously improve
Ø  Make continuous improvements to pursue excellence
Ø  Identify and handle difficult peers and subordinates
Ø  Maintain a positive mind-set
Ø  Manage, energize and accelerate your career path

COURSE OUTLINE

Module 1: Introduction
Module 2: Critical Success Factors towards High Performance
Module 3: Managing Your Career Path and Direction
Module 4: Know Your KSA (Knowledge, Skills and Attitude)
Module 5: Leverage Your KSA and Improvise
Module 6: Staying Relevant through the Turbulent Times
Module 7: Complement Your Boss and Raise His/Her Career to Progress Yours
Module 8: Effective Communication for ‘Win-Win’ Outcome
Module 9: Listen to the Verbal Communication but Hear the Body Talks
Module 10: Identify Difficult Personalities
Module 11: Managing Difficult Personalities
Module 12: Managing Yourself to Manage Others
Module 13: Look for New ‘Cheese’
Module 14: Stress Tolerance
Module 15: Stress Management Principles
Module 16: Getting Out from the RUT

WHO SHOULD ATTEND

Personal Assistants
Secretaries
General Affairs
Executives/Assistants
Administration
Executives/Officers/Assistants

Clerical staff preparing for upgrading


Articles Related :




CONVERSATION

0 comments:

Post a Comment