Date: 22th Feb 2016 By: Nasaruddin
Overview
Many Malaysian companies suffer because their highly qualified staff is unable to communicate effectively in English. When staff fear English, they avoid important conversations. And when staff avoid important conversations, the company pays a huge price.
- Avoided conversations or poorly communicated messages
- Waste company time, money & effort
- Slow down the production
- Cause error
- Destroy relationships
- Create massive frustration for senior management
- Promote bad decisions
- Lose customer trust
- Tarnish the company's reputation
The good news is that this problem can be solved quickly. This is because the problem is often not poor English. The problem is poor confidence in English. Poor confidence causes panic, which shuts
down the brain's ability to listen and access the language staff already possesses.
In this workshop, staff will learn techniques to listen calmly and speak English in an organised, professional manner. With formulas for constructive conversations and exciting new confidence, your staff will be amazed by how well they can speak English. After the workshop, they will seek out opportunities to communicate clearly and effectively with customers, colleagues and even bosses.
Outcome
By the end of the workshop, you will feel:
- Surprised by your real English level
- Excited about using English at work
- Great about yourself
Objective
- Ask and answer questions
- Express opinions at meetings
- Clarify information
- Explain complex ideas
- Listen effectively
- Give Instructions
- Handle complaints
- Speak professionally on the phone
- Negotiate
- Write clear emails
English with Confidence - Comfori Workshop |
Articles Related:-
0 comments:
Post a Comment