YOU ARE INVITED

To join our public program that will be held on Aug 2019. 

2-days training can give you a new knowledge and experience about the topics that you choose.

You might also can do for in-house training based on listing of public program as below. 

All our training program is 100% HRDF Claimable

Effective delegation is one of the most valuable skills you can master. It reduces your  workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organisation. Delegation is also often one of the hardest skills for a manager to master. However, the skill can be learned. This workshop will explore many of the facets of delegation and empowerment, including when to delegate and who to delegate to. The workshop will also go through the delegation process step-by-step to see where the pitfalls lie and what we can do about getting around them.

Module 1: Why Delegate?

Module 2: What is Delegation?

Module 3: Picking the Right Person

Module 4: The Delegation Meeting

Module 5: Levels of Authority

Module 6: Giving Instructions

Module 7: Communication Skills

Module 8: Monitoring Delegation

Module 9: Practicing Delegation

Module 10: Good Delegator

Objectives:-

OUTLINES

1.0 PLAN ADULT LEARNING 

1.1 Identify participant’s learning    objective, Style 

1.2 Determine adult training approaches

2.0 CONDUCT TRAINING NEEDS ANALYSIS (TNA) 

2.1 Determine scope of training Needs Analysis (TNA) 

2.2 Determine data gathering methods

2.3 Perform gap analysis 

2.4 Report Training Needs Analysis (TNA) Findings 

3.0 DESIGN COMPETENCY BASED TRAINING PROGRAMME 

3.1 Determine overall programme requirements 

3.2 Determine learning outcomes, content, method & resources 

3.3 Review training design

4.0 CONDUCT COMPETENCY BASED TRAINING PROGRAMME 

4.1  Prepare session plan 

4.2  Apply presentation skill 

4.3  Facilitate training activities 

4.4  Provide learning support 

4.5 Coordinate training arrangements

5.0 ASSESS PARTICIPANT’S COMPETENCE 

5.1  Plan participant’s assessment 

5.2  Prepare Knowledge assessment tool & checklist 

5.3  Prepare assessment report

WORKSHOP METHODOLOGY

The course content will be delivered through short lectures, Group discussions, group presentations, role-play and skill practise during the training programme.

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UPCOMING SESSION FOR YEAR 2019:-

In order to Reduce Non-Performance loan (NPL) or Debts, you need to have the heart of an entrepreneur. This course will help to provide you with an environment that stimulates proactive behavior in order to achieve greater goals for yourselves and your organization. By creating value for your organization, you will be amazed at the speed of career advancement. Real-current problematic debt cases will be analyzed and scenario solutions will be provided under the guidance of Dr. Steven Liew.

SUMMARIZE ABOUT TRAINER

Dr Liew had worked in private sector companies, ranging from family-run businesses to professionally managed multi-national corporations in South Asia and the ASEAN region. He has accumulated more than 26 years working experience in senior financial & operational management positions spearheading the profitability and growth of companies.

He is currently providing management consultancy and training specialising in leadership, budgeting, accounting, finance, credit management & loan recovery. 

OUTLINES

Module 1: Burning Issues in Debt Recovery 

Module 2: Minimise Provision for Bad debt provision 

Module 3: Know Your Customers 

Module 4: Be Flexible, Creative & Think Out of The Box Approach 

Module 5: Collection Negotiation Tactics

Module 6: Put Your House in Order '

Module 7: Collection Case Studies (Part 1) 

Module 8: Legal Procedure 

METHODOLOGY

Case studies & Group Discussion

TARGET AUDIENCE

Bankers, Accountants, Business Managers, Marketing Managers, Collection Executives, Sales Executives, Finance Executives, Supervisors, Managers, Credit Analysts, Credit Controller & Recovery Officers

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UPCOMING PROGRAMS IN AUG 2019