EFFECTIVE OFFICE ADMINISTRATION – CONFIRM COURSE IN AUGUST:
GRAB NOW!
COURSE OVERVIEW
Administrators
are vital to the smooth running of any organisation and play a key role in
contributing to the performance of their teams and departments. Their
effectiveness has a direct influence on the productivity and efficiency of
others and often determines the quality of service provided to internal and
external customers.
This
two-day course has been designed to enable administrators to enhance their
personal effectiveness and working practices, build stronger relationships,
broaden their contribution to the team and achieve excellence in the service
they provide to colleagues and customers.
LEARNING OUTCOMES
Become
more proactive and develop skills to make a greater contribution to your team
Communicate
confidently and effectively with your manager, colleagues and other departments
Deal
with the difficulties and pressures of working for more than one person
Deal
effectively and positively when facing difficulties and conflicts
Take
control through improved planning and organise and manage your time more
effectively on a basis of priorities
Explore
ways to broaden the scope of your role, and achieve greater job fulfilment
COURSE OUTLINE
Module
1: What Makes A Successful Administrator?
Module
2: Supporting Your Manager/Department/Team
Module
3: Communicating Confidently and Positively
Module
4: Organisation and Time Management
Module
5: Writing Clearly and Concisely
Module
6: Understanding Your Manager’s Role
Module
7: Practical Time and Self-Management
Module
8: Handling Difficult Behaviours, People and Situations
Module
9: Personal Development
WHO SHOULD ATTEND
This course
is designed for executives, secretaries, administrative officers, managers, and
office professionals who want to be more proactive and skilled, in order to
manage responsibilities more effectively and to develop towards managerial
capability.
Click the title to find out more on
our training - Effective Office Administration
Any enquiries, kindly contact our Consultant, Aishah Musa @ 017-2127236 (Whatsapp Available) or email aishah.musa@comfori.com
Any enquiries, kindly contact our Consultant, Aishah Musa @ 017-2127236 (Whatsapp Available) or email aishah.musa@comfori.com
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