Credit control = customer kept

Debt Collection = customer lost

Credit control is a function and procedure that all businesses should have if invoices are issued regardless of whether it is one invoice a month or a thousand invoices. If the business does not have a good credit control procedure then it is more likely to have unpaid invoices that go to debt collection. In the long run this will also cost your business more by lack of cash flow and increased collection costs or even bad debt. Why spend all the time and effort on making a sale if there’s no payment for it?

Credit control for business is all about knowing your customer’s potential for default, managing credit checking, being mindful of credit limits, building relationships, getting invoices paid or finding out why payment is not being made to terms. Some customers will literally use your business as a bank if they can get away with it as it’s cheaper than any alternative funding source. If a customer knows that they will be reminded at the due date without fail then you will get paid before anyone else.

Often business owners are either too busy to follow up when an invoice is overdue or they feel uncomfortable chasing it for a variety of reasons. Automating written reminders or letters have their place but won’t tell you why your customer is not paying. If you have pending sales or you still have a relationship with your customer then you need credit control – someone to call for your money. This can be managed effectively so that you get your payment and keep the customer. It is a rare skill so pick your credit control service wisely. Companies that advertise credit control and debt collection in the same sentence could go about things insensitively. Either employ someone very experienced or use the most cost-effective option by employing a confidential service that will assign a dedicated credit controller to your company and call as if they are sat in your office. This way your customer relationship stays in place and you only pay a fixed monthly fee which you can factor into your budgets.  This approach will get you paid, give you peace of mind and where there is non-payment or you will be furnished with reasons as to why payment is being withheld.

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Budgeting and cost analysis are crucial elements for the management of contemporary organisations. Nowadays, if companies want to stay competitive, they are urged to link their strategies with accurate systems of resource allocation and performance measurement. Along this line, budgeting, as well as tracking, controlling & reducing cost represent essential activities to be performed and monitored by organizations as they implement their key processes, activities and operations. In addressing these issues, this course is relevant for those professionals & analysts facing the difficult challenge of improving performance while reducing costs of those processes for which there are accountable. This seminar provides participants with key cost awareness and budgetary skills, which are essential for managing and controlling resources in times of increasing global competition where the budgets are inextricably linked with both the achievement of strategic objectives as well as with evaluation of future plans and initiatives.

SEMINAR OBJECTIVES

1. Refine costing and budgeting terminology used in business
2. Understand the importance of a well-defined costing and budgeting process
3. Determine full costs of outputs for the goods and services provided
4. Master traditional techniques and recent best practices on budgeting / cost management
5. Link finance and operation for budgeting purposes and strategy execution
6. Learn how to build a comprehensive performance measurement system

Lean manufacturing is a production practice that considers the expenditure of resources for any goal other than the creation of value for the end customer to be wasteful. Value is any action or process that produces the product or services that customer is willing to pay for. The core idea is to maximize customer value while minimizing waste. Lean manufacturing is a management philosophy derived mostly from the Toyota Production System (TPS) and known as “Lean” in the 1990s. TPS is well known for its focus on the reduction of the 7 wastes to improve overall customer value. Lean manufacturing seeks to improve efficiency based on optimizing the flow, decreasing waste, and methodologies to decide what matters rather than uncritically accept pre-existing ideas. This system constantly strives to shorten time-lag between the customers ordering the consignment to the shipment of the consignment by eliminating waste.

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Pengurusan Inventori dan Stor merupakan suatu tugas yang penting untuk meningkatkan keberkesanan sesuatu organisasi. Untuk meningkatkan daya bersaing sesuatu organisasi dari segi kos, kualiti dan kepantasan pengurusan inventori dan stor adalah amat penting

Objektif

1) Memahami organisasi dan peranan stor

2) Megetahui berbagai kaedah penyimpanan dan memilih kaedah yang paling efektif dan sesuai untuk stor anda

3) Memilih teknik terbaik bagi sistem penyimpanan /pengutipan untuk stor syarikat anda

4) Meningkatkan pengetahuan dalam teknik teknik pengawalan inventori yang digunakan

5) Mengetahui jenis jenis peralatan pengedalian dan penyimpanan yang efisien

6) Mehami Prinsip Prinsip yang digunakan di dalam pembungkusan yang efisien

7) Mengenalpastikan masalah masalah yang dihadapi di dalam stor anda dan cara-cara mengatasikan

8) Memperolehkan pendedahan teknik-teknik praktikal di dalam pengedalian kargo, pengurusan stor dan lain lain

9) Mempertingkatkan fungsi penyimpanan dan pengurusan stor syarikat anda dan menyumbangkan kepada syarikat anda.

Sesi Modul

1) Ciri-Ciri Pengurusan Gudang & Pembuatan Moden

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Generally Project Management is a unique, transient endeavor, undertaken to achieve planned objectives. It usually deemed to be success if it achieves the objectives according to their acceptance criteria, within an agreed timescale and budget.