THE IMPORTANCE OF SECRETARY TO THE ORGANIZATIONS
DEVELOPMENT
The secretary can be described in two general sense
is, first secretary is a person who works on another person to assist in the
correspondence, paperwork, to getting information and other confidential
matters, second secretary is appointed an employee by the company directly or
company or union to do the correspondence, maintaining the documents especially
those dealing with the company.
Secretary has an important role and can determine the
success of the company's goal or an office. The importance of the role of a
secretary is certainly in accordance with the position of secretary of each
organization or office. The role of in general the secretary can be seen as
follows:
1. The
importance of the secretary to assist management in the office: As an
intermediary channels of communication and building a good relationship for the
person who want to be associated with the principal or supervisor. As the
necessary resources to meet the leader or supervisor functions, duties and
responsibilities. As connective leadership wishes to the subordinate in the
performance of duties.
2. The
importance of the secretary of the employees: The Secretary has an interest in
determining the policies that apply to employees in a fair that is rules of
regarding the placement of employee in accordance with the employee's skills
and upon ability. Giving motivation for employees to work so that the work can
go smoothly and successful. Approached the employees to better find out and
understand the will of the employee.
In a hierarchical relationship the Secretary, among
others to convey information, advice, and the review of his subordinates to
leaders. Effective communication skills are an absolute must, especially the
ability to speak persuasively, write clearly and with good grammar and convey a
"message" in the sense of ability to convey the idea convincingly.
In addition, the "message" should contain
the following elements:
a. Opinions.
b. Suggestions.
c. Constructive
criticism.
d. Demand
for their contributions.
e. Information.
The fifth thing is very important in order to attempt
to cultivate, nurture, and sustain the spirit of togetherness and human
relations relationships with a sense of solidarity and the spirit of
cooperation is high. The importance of secretary in approaching employees are
very important.
The role of secretary of the employee or the other is
usually known by the term "human relations". Human relations have an
important role in solving various problems related to the human factor in the
organization. Psychological clash and conflict between personal interests and
the interests of the organization is often the case, not just between leaders
and employees, but also between employers and employees, which can disrupt the smooth
running of the organization in achieving the goals. The duties of the secretary
course in accordance with the functions of the office of the secretary.
For a large organization or office, the secretary
duties much more difficult because in addition to the duty and responsibility
of the chairman, a secretary should be responsible to organize and oversee the
duties and activities of all employees in the office. In the performance of
duties and responsibilities for a secretary to be better, there must be a
motivation or working spirit. It is very important for the secretary,
especially executive secretary or manager, because they have the double duty
that is duties of the leadership activities and assignments of the coordination
and control of employees in office or organization.
The secretary duties are no longer restricted in the
field of administration, but rather tend to continuously expand. Thus in
addition to secretary who acts solely as an assistant, there exists a secretary
who has the function manager. Because of his position as manager, the secretary
and have the such a subordinate officials. Finally the officials subordinate to
the whole field of work then developed into an organizational unit. This
organizational unit is now commonly referred to as the secretariat and headed
by a secretary who serves as manager. Secretary and the office is a unified
whole and even the secretary is the second key after the manager or leader.
Affairs offices ranging from correspondence led to the
decision problem so have an influence on secretary. Completion of all
administrative affairs and the intelligence lies in the secretary. Based on the
position of a secretary, the secretary should able to perform his duties as
secretary and expand the ability of the personality self as a secretary, then a
secretary should be able to meet the basic skills about Correspondence, typing
and stenography, bookkeeping (accounting), the use of office equipment,
archiving (filling) and human relations.
Maintain the
consistency of working of a secretary towards the task and function is
very important because most of the responsibility lies on the Secretary the organization service
capabilities to doing assignments is the consistency of the work is overlooked.
Communicate the changes that occur by a secretary is very important, if viewed
in terms of behavior, that is everyone in the organization needs to know not
only about their role in an organization that is growing, but the effect of the
change relating to the career and their job security.
Source : https://www.slideshare.net/Rininda/the-importance-of-secretary-to-the-organizations-development
It is 100% HRDF CLAIMABLE
Executive Secretaries Development Program
12 & 13 February 2018
SHARPEN YOUR SKILLS WITH US!
2018 Administrative Training Calendar
Admin Series
Have a great day everyone!
We would
like to take this opportunity to present to you our Admin Calendar 2018. Our
training focus on current trends and market needs, and bring together a pool of
highly qualified and experienced speakers whose combined sharing of information
during the events will prove to be extremely valuable and mind opening.
CHECK OUT OUR TRAINING CALENDAR BELOW:
|
FEB 2018
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ADM053
|
Business English For
Organised Administrative Skills
|
5-Feb
|
6-Feb
|
|
|
ADM050
|
Effective Ways Of
Handling Complaints
|
5-Feb
|
6-Feb
|
|
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MG207
|
Customer Service
Skills (Telephone Intensive Environment)
|
5-Feb
|
6-Feb
|
|
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ADM077
|
SOP Development
& Document Control System
|
7-Feb
|
8-Feb
|
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ADM046
|
Pelupusan Rekod dan
Fail Tidak Aktif
|
12-Feb
|
13-Feb
|
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ADM068
|
Executive
Secretaries Development Program
|
12-Feb
|
13-Feb
|
|
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ADM056
|
Convincing Business
Communication Skills For Professional Secretaries
|
26-Feb
|
27-Feb
|
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MAR 2018
|
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ADM029
|
Developing Effective
Personal Assistants & Secretaries
|
5-Mar
|
6-Mar
|
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ADM008
|
Peningkatan
Professionalisme Bagi Setiausaha, Penolong Peribadi & Pentadbir Pejabat
|
5-Mar
|
6-Mar
|
|
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ADM030
|
Customer Service
& Care For Excellence
|
7-Mar
|
8-Mar
|
|
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MG184
|
Grammar &
Conversation Course for Clerical & Junior Executives
|
12-Mar
|
13-Mar
|
|
|
MG051
|
Clerical Development
For Admin Staff
|
12-Mar
|
13-Mar
|
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Anida Ali
603-5621 3630 ext. 512
014-933 6002
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